Tips and Tricks

Can Users Markup Files Concurrently?

Can Users Markup Files Concurrently? Multiple users can concurrently mark up a file. There may be cases where two users add a markup or a stamp in the exact same...

Connectivity Problems

Connectivity Problems Connectivity problems are most likely caused by either your office network or your ISP (internet service provider) blocking the site. Make sure both entities are not blocking projectcloud.newforma.com....

Cover/Stamp Sheet is not Adding to PDF

Cover/Stamp Sheet is not Adding to PDF If the cover/stamp sheet function is enabled it automatically adds a cover to the front of each PDF that is uploaded. There are...

Creating Cover Sheets Video Tutorial

Create Cover Sheets Video Tutorial Click the following link to view a brief how to video on creating cover sheets: Creating Cover Sheets video Before viewing the video, we recommend...

Creating Logos Video Tutorial

Create Logos Video Tutorial Click the following link to view a brief how to video on creating project and company logos: Creating Logos video Before viewing the video, we recommend...

Current Set of Drawings and Specs

Current Set of Drawings and Specs A project can maintain a current set of drawings and specs through the Sheet Index and Specification Index modules. Click here for maintaining a...

Customer Support

Customer Support Newforma Customer Support hours are: Monday – Friday, 8AM to 8PM EST (Excluding U.S. Holidays) ...

Duplicate Submittal Numbers

Duplicate Submittal Numbers Duplicate submittal numbers occur when the submitter clicks the Send button more than once. To avoid duplicate submittals, ensure that you do not double-click when sending. Once...

Email Spam Filter Issues

Email Spam Filter Issues If you or another user is not receiving email notifications, they are most likely getting caught in junk folders and spam filters. To correct this problem,...

User is No Longer Receiving Notifications Within the Project Team module and when selecting users for notifications, the envelope icon next to a user’s name indicates that the ConstructEx servers...

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