Connectivity Problems

1 minute
6 months ago

Connectivity Problems

Connectivity problems are most likely caused by either your office network or your ISP (internet service provider) blocking the site. Make sure both entities are not blocking projectcloud.newforma.com.

If you are having connectivity problems, your IT team can also follow the instructions below to determine where the problem lies.

 

In Windows, run “tracert projectcloud.newforma.com” from the command line (go to Start > Run and type cmd) and see where it may time out or be slow. It will go through several “hops” and if there is a large number or an asterisk in the 3 columns to the right of the hop, it means that it is running slow at that point.